Changeover to new software
Dear Sir or Madam
On … the decision was taken by the
Management of this company to implement
the introduction of new software
which in future will considerably simplify
our business procedures.
For this reason all company departments
will be equipped with this software in the
course of the next few weeks. We therefore
respectfully ask you to accept our
apologies for any delays in the sending of
invoices and other documentation.
Should you have any queries in this respect,
please contact Mr/Ms .. .
In addition, our call centre can always be
contacted on .. . at any time.
We feel sure that the changeover will in
no way affect our good business relations
and will do everything in our power to
reduce any interruptions to our normal
business procedures to a minimum.
After the changeover has been completed
we will be able to serve you faster and
more smoothly than before.
Yours faithfully
